They don't even give a phone number +1-800-277-65-71 plus they say they do not have any help line number. Besides the random freezes, I'm struggling through crashes in the software.The workaround suggested by Quicken staff at the top of the quicken support phone number page worked for and change the initial screen to anything but Tips and Tutorials provided you correct information. more - http://www.quickensupportnumber247.com